by RSM | May 21, 2020 | Patient Experience
As the effects of the COVID-19 pandemic continue to grip the country, the stakes have never been higher for the healthcare industry. The way providers address—or don’t address—healthcare costs with patients is critical. It’s not hard to understand why...
by RSM | Mar 31, 2020 | Patient Experience
Updated March 31, 2020 Like all of you, we here at RevCycle are deeply concerned about the gravity of the COVID-19 (coronavirus) pandemic. We all need to do our part in preventing the spread of the illness, and we thank you in advance for your continued vigilance in...
by RSM | Mar 16, 2020 | Patient Experience
As everyone in healthcare is aware of now, patients are the new payer. They are struggling not only to afford their medical bills, but to plan for or even understand them. Healthcare is increasingly consumeristic, yet the patient financial experience has not kept pace...
by RSM | Jan 13, 2020 | Patient Experience
“Patient friendly billing” is an oxymoron for most patients. Despite industry-wide efforts, most billing practices are anything but patient friendly. This comes at a time when patients are the fastest-growing payer in healthcare services. The Centers for...
by Nicholas Sachs | Nov 12, 2019 | Patient Experience
Uncompensated care continues to grow, causing huge problems for providers. At the same time, struggling patients look to providers for relief from their financial burden. Every year, more patients fall into the dreaded gap—they don’t have the money on hand to pay...
by RSM | Oct 9, 2019 | Patient Experience
People with more debt are prone to higher levels of stress and anxiety. In this study, Dr. Gathergood of Nottingham University confirmed that high amounts of debt are associated with increased rates of stress and depression. Everyone responds to stress differently,...
