by Nicholas Sachs | Sep 29, 2026 | Revenue Cycle Optimization
AI in RCM has become commonplace, but adoption alone says little about whether the technology is improving performance. MGMA reported in June that nearly seven in 10 medical groups had added or expanded AI tools in the prior year, with revenue cycle among the areas...
by Nicholas Sachs | Aug 31, 2026 | Healthcare Staff Management
Revenue cycle workforce transformation is no longer just a response to staffing shortages. It is becoming a broader question of how healthcare organizations structure work, develop expertise and protect performance as administrative complexity continues to rise. The...
by Nicholas Sachs | Jul 30, 2026 | Patient Experience
A strong patient experience strategy was once considered a clinical priority. Revenue cycle was a separate discipline – operational, transactional, and measured by entirely different people. That separation is no longer sustainable, and the data makes clear why....
by Nicholas Sachs | Jun 30, 2026 | Patient Experience
For most revenue cycle leaders, bad debt has always followed a familiar rhythm…rising during periods of economic stress, easing when conditions stabilize. That rhythm is worth revisiting. The data emerging from the first quarter of 2026 does not describe a...
by Nicholas Sachs | May 28, 2026 | Patient Experience
The link between patient experience and financial performance is stronger than ever. As patients take on a larger share of healthcare costs, their willingness and ability to pay is increasingly influenced by how they are treated throughout the billing process....
