RevCycle Blog
Patient Access: The Cornerstone of Healthcare Success
Patient access, often overlooked as a mere administrative function, is the linchpin that connects patients to care. It encompasses the systems and processes that determine how easily patients can obtain healthcare services, from finding a provider to scheduling...
How to Infuse Enthusiasm in Organizational Change
Change is a constant force in today's business landscape. New technologies emerge at breakneck speed, customer expectations evolve, and market forces constantly shift. While some employees thrive on constant evolution, change can also be disruptive and demotivating...
Credit Reporting Changes Should Prompt Revenue Cycle Optimization
By this point you’re certainly aware of the changes around the credit reporting of medical debt, which to recap are: Medical debts that have been satisfied will no longer appear on credit reports The amount of time before medical debt can be reported to the credit...
The Power of Words: How to Build Trust & Empathy In Healthcare
In the realm of healthcare, customer service takes on a whole new meaning. It's not just about resolving billing issues or appointment scheduling; it's about navigating sensitive situations, fostering trust, and providing a sense of comfort during a potentially...
The Human Side of Healthcare Debt Collection
Summary Healthcare debt is a growing concern in the United States, placing a significant burden on both patients and providers. While Artificial Intelligence (AI) is making waves in the debt collection industry, this paper argues that a human-centric approach focused...
Keeping Rural Healthcare Afloat: Midwestern Financial Struggles
The idyllic landscapes and tight-knit communities of the Great Lakes region mask a growing concern – the financial struggles of rural healthcare. These facilities, often the sole source of medical care for miles around, face unique challenges in maintaining financial...
Beyond the Bottom Line: Dignity, Respect & Netback
Healthcare collections often carry a negative connotation, conjuring images of aggressive tactics and strained relationships. But what if it didn't have to be that way? At RevCycle, we believe that dignity, respect, and patient understanding are not just ethical...
2024: Your Year to Shine in Patient Experience
The year is 2024, and the patient experience has never been a more vital component of RCM. Patients are no longer passive recipients of care; they're informed consumers who demand a positive and seamless experience. To thrive in this new era, medical facilities must...
Holiday Collection Policy Tips from the RevCycle Heroes
The holiday season is a time for giving and receiving. It's also a time when many businesses experience an increase in delinquent payments. This can put a strain on your staff and increase your operating expenses. Reducing delinquent payments during the holiday season...
Medical Debt: An American Struggle
Why do Americans have so much medical debt? There are several reasons why Americans have so much medical debt. One reason is that the cost of healthcare in the United States is very high. According to the Kaiser Family Foundation, the average American family spent...
