RevCycle Blog
The CFPB’s Concerns with Medical Debt Credit Cards
The cost of healthcare in the United States is a major financial burden for many people. In fact, medical debt is the leading cause of personal bankruptcy in the country. In recent years, there has been a growing trend of medical debt credit cards being offered to...
The Rise of The Ambulatory Surgery Center
What is an ASC? An ambulatory surgery center (ASC) is a healthcare facility that provides same-day, outpatient surgical care. ASCs are typically freestanding facilities, meaning they are not found within a hospital. They are staffed by a team of surgeons, nurses, and...
Healthcare RCM: Here Come the Corporations!
Make no mistake, the healthcare industry is rife for new entries across a wide span of verticals and corporate America has taken note. This is due to the cost burden crushing consumers and employers alike; and is a natural extension of the increased consumerism...
Healthcare Staffing 2022 – Crisis Point
The COVID 19 pandemic has exacerbated the effects of what was already a demanding industry to work, making staffing even more difficult. For example, 60 – 75% of clinicians report symptoms of exhaustion, depression, sleep disorders, and PTSD; while nurses are equally...
Why Your Organization Needs Structured Payment Plans
Healthcare consumerism and patient responsibility have seen a coinciding rise over the last decade plus. The COVID-19 pandemic served to exacerbate the difficulties many patients face with their out-of-pocket balances. The following excerpt is from a recent Forbes...
Reg F: Analysis & CFPB Commentary by General Counsel
Regulation F and the CFPB commentary are over 900 pages of regulatory changes to everyday operational matters faced by the debt collection industry. Our team has spent months reviewing Regulation F for the purposes of implementing adjustments to our processes (you can...
Alleviating Financial Pressure in the New Normal
It has now been over a year since COVID-19 arrived in the U.S., wreaking havoc on healthcare’s already thin margins while creating new financial pressure. As early as March 2020, hospital revenue streams began taking a huge hit due to the cancellation of elective...
Healthcare Staff Management in the New Normal
The role of a manager is to support employees—and that includes supporting their mental health. As we move into the new normal following the COVID-19 pandemic, that will be especially true for healthcare staff management. Not only were healthcare staff on the front...
Revenue Cycle Enhancements Through Automation Technology
Automation technology can't solve everything. But, as an increasing number of healthcare leaders agree, it can improve revenue cycle management (RCM). In a 2020 survey by KLAS and the Center for Connected Medicine (CCM), top health system executives named RCM as the...
Patient-Centric Practices: Why Providers Must Focus on Customer Service Skills for Their Frontline Staff
When we present to healthcare providers on the topic of customer service, we always ask, by a show of hands, how many of those in attendance offer customer service training for their frontline staff. Not a single hand goes up! That needs to change, for three crucial...
