Chief Operations Officer
During his 17 years of collection industry experience, Brent has served in multiple roles ranging from Collection Floor Manager to Director of Client Services and even IT Manager. This diverse experience has proven invaluable in his current role as Chief Operations Officer. He brings a tech-savvy approach to process improvement and continues to drive progress by integrating collection strategy with technology.
In his role as Chief Operations Officer, Brent is responsible for overseeing all day-to-day activities of the Organization.
Brent has worked extensively with several of our current clients sharing his expertise in telephony and dialer strategy, providing them with additional value for their partnership with RevCycle by helping to improve their processes while our collection staff maximizes their accounts receivables. He is active in his community and has served as president of the Marshfield Optimist Club (a non-profit focused on benefiting area youths). Brent is an avid sports enthusiast and spends much of his free time participating in various outdoor activities as well as following his favorite sports teams.
Director of Human Resources
Meghan brings 15 years of combined human resources and retail management experience to the RevCycle team. In her time with RevCycle she has progressed from an HR associate role to HR Manager and most recently to the HR Director role.
Meghan is responsible for managing the relationship between the organization and its employees. She maintains oversight of employee benefits, employment law and compliance, hiring and on-boarding, performance management, compensation and payroll, and timekeeping. Meghan also oversees the employee development department focusing on production employee job training, non-job specific organizational level training, and succession planning.
Meghan holds a Bachelor of Arts Degree in Communication with an emphasis in Public Relations along with a minor in Political Science from the University of Wisconsin Stevens Point. She is an active member of the Stevens Point Human Resource Association. When she is not working, Meghan can be found at her local hockey rink as she has two boys who are very active in hockey.
Director of Collections
Jessica provides a unique perspective to her current position. She started in 2005 with RevCycle. Thanks to her work ethic, dedication and skill she has been able to regularly advance within the company. She has worked as a collections Account Manager, Team Lead and the Manager of the Department before taking on her current role with the organization. The experience of each role in the collection agency that she now oversees gives her the exceptional familiarity of day to day functions and operations at all levels – providing her the knowledge to best serve our clients and our employees, as well as patients.
As Director of Collections, Jessica is responsible for overseeing the entire collections department. She works closely with various support departments to ensure all processes that involve the collection of a debt are running smoothly. Another focus for Jessica is the analysis, strategy and management of the inventory for the department. The focus on high recovery rates, while always maintaining the dignity and respect of the patient, is a top priority.
Jessica has a Bachelor of Business Administration with an emphasis in Finance along with a minor in Spanish from the University of Wisconsin – Green Bay. In her spare time, Jessica enjoys spending time with her husband and two children participating in, watching or coaching volleyball, basketball or softball.
Director of Client Services
Scott brings more than 20 years of customer service experience to his role as Director of Client Services. During his 17 years with RevCycle, he has had the opportunity to work in many different areas within the organization including the collection floor, quality assurance and client services. This exposure to multiple areas gives him the irreplaceable knowledge of how our various departments interact and he is able to leverage that awareness to quickly meet the needs of our clients.
As Director of Client Services, Scott is responsible for managing the Client Services Department as well as our Administrative Support Department. Scott’s experience allows him to offer our clients proactive solutions and to quickly resolve client concerns when they arise.
In addition to his dedication to RevCycle, Scott is active in ACA International and volunteers in a leadership position with the Marshfield Area United Way.
Richard (Rick) Reeves Jr.
Director of Product Development
Rick brings over 20 years of revenue cycle experience from both third and first-party perspectives to his current role as the Director of Product Development for RevCycle, Inc.
During his tenure with RevCycle, Rick has worked in several capacities including Collections Manager, Business Analyst and Client Services. In his current position, Rick is responsible for managing the Information Systems Department including our Software Architects and Programmers. Rick works very closely with our Product Management and Client Services teams to help set product evolution and direction in order to best meet the needs of our clients and create efficiency for our production staff.
Rick’s varied experience and consultative mindset allows him to provide additional insight as he shares industry best practices around all processes within the revenue cycle when discussing solutions to our client’s questions or concerns.
Director of Information Technology
Justin provides a broad range of Information Technology-related skills to RevCycle that he has gained from his 15 years of experience in the IT arena. During his tenure with RevCycle, he has worked both as a day-to-day IT services provider, systems engineer and Manager of the IT Department. This multi-level experience allows Justin to understand first-hand RevCycle’s IT challenges and provide the best possible solutions for both RevCycle and our clients.
In his 10 years with RevCycle, Justin has been responsible for building the IT infrastructure for our organization with a focus on driving increases in internal efficiencies.
Justin’s dedication to all things computer-related keeps him well versed on the current technology trends as well as new technologies on the horizon. He is an important resource to our clients, sharing his knowledge of designing ways to streamline data transfer processes while increasing focus on data security.
In his spare time, Justin can still be found working with all things computer when not covering the infield for his softball team.
Edwin (Skip) Herbert
General Counsel/Chief Compliance Officer
Skip is the chief legal and compliance officer for RevCycle. He is responsible for the management and oversight of all legal, regulatory, compliance and government affairs for the company and its affiliates. Skip’s career spans more than 30 years, during which he has been General Counsel and Chief Compliance Officer for a large public debt buyer, General Counsel for two public bank holding companies, a managing attorney for a large regional bank holding company, and a partner in the financial institutions practice group of an Am Law 200 law firm. Skip has extensive experience in consumer financial services compliance, banking and finance, government affairs and regulatory matters, including extensive exposure to the CFPB, FTC and state financial services regulatory agencies.
Skip obtained his J.D., with honors, from the Ohio State University Moritz College of Law and obtained a Bachelor of Arts degree, with honors, from the University of Notre Dame. He is a member of the Wisconsin, Michigan, Ohio, California and Illinois bars.
Skip spends his free time with his wife, their children and grandchildren, enjoys working in the yard and is an avid handball player and fan of all Notre Dame sports.