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Extended Business Office (EBO) Solutions

Let Us Take On Your Administrative Burden With Custom Solutions for Every Stage of the Revenue Cycle

If you’re a healthcare provider struggling with your revenue cycle management (even one aspect of it), it’s easy to feel overwhelmed. We’re here to ease that stress and free you to focus your efforts on the health and satisfaction of your patients.

With the administrative burden lifted, your staff will have the muscle for what they do best! Our job isn’t done until we’ve increased recoveries, reduced A/R aging, and decreased your costs.

Healthcare Paperwork

Why Choose Us For Your Revenue Cycle Management?

EBO services are provided by our HealthCare Business Services division. Here are some of the benefits of partnering with us as your EBO service provider:

 

  • Customized revenue cycle solutions: your challenges and goals are ours!
  • Ability to produce system-wide Combined Guarantor Statements, even across multiple billing systems
  • We treat your patients with dignity and respect and validate it in every communication
  • Seamless integration with RCM platforms including MEDITECH, Cerner and EPIC
  • Dedicated Client Services Department to provide quick resolution to your needs and requests
  • Layers of security protocols and certifications for your peace of mind
  • Right-sized, agile and flexible to respond to industry changes
  • Analytics & Reporting portal gives you quick access to the information you need most

EBO Solutions for every stage of the Revenue Cycle

From Pre-Registration to Back End, Specializing in Combined Guarantor Statements That Make the Payment Process Easy for Your Patients

We can custom-tailor virtually any business office service you want to outsource, and we specialize in Patient Responsibility Balance Collections and (system-wide) Combined Guarantor Statements.

Our Combined Guarantor Statements can even work across multiple billing systems to simplify the payment process for your patients!

We’re fully capable of providing standard EBO services such as Insurance Follow-Up, Scheduling Reminders, Ability to Pay Scoring, etc., but where we truly shine is creating custom programs to provide solutions for your biggest challenges.

Healthcare EBO Services

Pre-Registration
  • Appointment Reminders
  • Ability to Pay Scoring
  • Financial Assistance Program Administration
Point of Service
  • Registration Assist
  • Point of Service Program Consulting
Patient Responsibility Collections
  • Due Diligence Assurance
  • Payment Arrangement Negotiation and Monitoring
  • Financial Assistance scoring and screening
Legacy System Clean-Up
  • Eliminate HIS conversion A/R lag
  • Eliminate rollout delays related to running dual systems
  • Reduce training cost (staff focus solely on new HIS)
Patient Billing
  • System-Wide Combined Guarantor Billing Statements
  • Ability to have a single System-Wide payment arrangement
  • Ability to hold individual encounters/charge lines without interrupting patient billing
  • eStatements and All Standard Payment Channels

In addition to patient responsibility collections, RevCycle offers third-party bad debt collection services from our Alliance Collection Agencies division.

Ease the Administrative Burden and Focus on What You Do Best

Please contact us for more information on our EBO services, to request a price quote, or to include us in your RFP. All inquiries are welcome. We look forward to speaking with you!

Want to become a RevCycle Hero?

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