Updated March 31, 2020
Like all of you, we here at RevCycle are deeply concerned about the gravity of the COVID-19 (coronavirus) pandemic. We all need to do our part in preventing the spread of the illness, and we thank you in advance for your continued vigilance in doing your part.
Reliable Sources of Coronavirus Information
There is so much news flying at us right now, it can be difficult to know where to turn for guidance without getting overwhelmed. There is also, unfortunately, a great deal of misinformation floating around. We’d like to take this opportunity to share credible sources of information you can rely on at this difficult time.
Centers for Disease Control (CDC) Website
The CDC website offers a comprehensive hub of coronavirus information that is updated frequently. It includes basic prevention guidelines, community resources, guidance for businesses, information for healthcare professionals and facilities, travel updates, and more.
RevCycle Coronavirus Prevention Video
Our video is based on the latest CDC guidelines and covers simple steps we all can do in preventing the spread of coronavirus at home or at work.
What is RevCycle doing as a company in response to COVID-19?
RevCycle is taking action in accordance with the CDC and Wisconsin Department of Health Services guidelines in order to protect our employees and slow the spread of COVID-19 in our community. All but essential staff are now working from home, as well as any higher risk essential staff. We’ve heightened our office cleaning measures and have implemented social distancing measures for essential staff within the building.
How does COVID-19 affect debt collection measures?
We are keeping up-to-speed with the rapidly changing state efforts related to debt collection. Several states have temporarily banned collection orders, including Nevada and Massachusetts.
We’ve provided our staff with detailed instruction on discussing COVID-19 financial issues. We are sensitive to the difficult circumstances faced by consumers as a result of the COVID-19 virus. We have taken steps to assure compliance with all federal, state and local requirements as we work through these difficult times. We’re working with our clients to identify appropriate changes and criteria for referring accounts to bad debt and have placed the litigation process on hold. We’re keeping the lines of communication open and inviting our clients to share their preferences, ideas and concerns.
This is a difficult time for everyone—healthcare providers and patients, individual people and entire communities. However, we are determined and resilient. Working together, we will come through.