Leadership Team

Brent Bergman

COO

During his 17 years of collection industry experience, Brent has served in multiple roles ranging from Collection Floor Manager to Director of Client Services and even IT Manager.  This diverse experience has proven invaluable in his current role as Chief Operations Officer.  He brings a tech savvy approach to process improvement and continues to drive progress by integrating collection strategy with technology.

In his role as Chief Operating Officer, Brent is responsible for overseeing all day to day activities of the Organization.

Brent has worked extensively with several of our current clients sharing his expertise in telephony and dialer strategy, providing them with additional value for their partnership with RevCycle by helping to improve their processes while our collection staff maximizes their accounts receivables.  He is active in his community and has served as president of the Marshfield Optimist Club (a non-profit focused on benefiting area youths).  Brent is an avid sports enthusiast and spends much of his free time participating in various outdoor activities as well as following his favorite sports teams.   

Jason A. Olson

Director of Product Management

Jason brings more than 18 years of collections experience from some of the largest organizations in the industry.  He began his career in 1995 as a debt collector and quickly moved up the ranks to become a successful production manager.  He further honed his collection strategizing skills by managing a large inventory of purchased debt on consignment from one of the world’s largest creditor grantors. Jason later accepted a management role where he managed customer service staff in first-party vacation real estate collections.

This varied background in collections and customer service management prepared Jason well for his arrival at RevCycle as the Director of Product Management in 2006.  In this role, he is responsible for the day to day activities and services performed by RevCycle's production staff.

Jason is a recognized Scholar through ACA International and was the first person in Wisconsin and eleventh in the country to earn their Healthcare Collections Management designation.  He also holds the Professional Collection Specialist designation.  His expertise in customer communication and collection service management coupled with his skills as an established public speaker and trainer, has allowed him to provide numerous presentations at healthcare and collections-related events across the country as well as with our current clients. 

Jason is a former United States Marine and has received multiple meritorious commendations.  He is the past president of the local Optimist International Club, an AWANA leader, and currently coaches the local Special Olympics swim team.  He enjoys physical fitness, science education, and spending time with his wife and two young children.

Meghan Christie

Director of Human Resources

Meghan brings 10 years of combined human resources and retail management experience to the RevCycle team. In her time with RevCycle she has progressed from an HR associate role to HR Manager and most recently to the HR Director role. 

Meghan is responsible for managing the relationship between the organization and its employees. She maintains oversight of employee benefits, employment law and compliance, hiring and on-boarding, performance management, compensation and payroll, and timekeeping. Meghan also oversees the employee development department focusing on production employee job training, non-job specific organizational level training, and succession planning.

Meghan holds a Bachelor of Arts Degree in Communication with an emphasis in Public Relations along with a minor in Political Science from the University of Wisconsin Stevens Point.  She is an active member of the Stevens Point Human Resource Association. When she is not working, Meghan can be found at her local hockey rink as she has 2 boys who are very active in hockey. 

Scott K. Swanson

Compliance Officer

Scott provides a unique perspective to his position having worked as a trial attorney with a practice that included healthcare collections before taking on his current role with RevCycle, Inc.

Currently, Scott is charged with overseeing the Compliance Department working to ensure that RevCycle adheres to all of the laws and regulations that could impact both RevCycle and our clients.  As a licensed attorney, Scott is also our resource to the court system and processes.  He is available to all of our clients should they have questions or concerns about any aspect of compliance or the court system.

Scott has a Bachelor of Science degree from the University of Wisconsin – La Crosse with a major in History and a minor in Philosophy.  He earned his Juris Doctor degree from Hamline University School of Law in Saint Paul, Minnesota.  Scott also has received both the Professional Collection Specialist and the Credit and Collection Compliance Officer designations from ACA International.

Scott is an active member of the State Bar of Wisconsin and ACA International (The Association of Credit and Collection Professionals).  He is also an active member of the Tri-County Bar Association.  In his spare time, Scott is an avid outdoorsman.

Scott Hopperdietzel

Director of Client Services

Scott brings more than twenty years of customer service experience to his role as Director of Client Services.  During his 17 years with RevCycle, he has had the opportunity to work in many different areas within the organization including the collection floor, quality assurance and client services.  This exposure to multiple areas gives him the irreplaceable knowledge of how our various departments interact and he is able to leverage that awareness to quickly meet the needs of our clients.

As Director of Client Services, Scott is responsible for managing the Client Services Department as well as our Administrative Support Department. Scott’s experience allows him to offer our clients proactive solutions and to quickly resolve client concerns when they arise. 

In addition to his dedication to RevCycle, Scott is active in ACA International and volunteers in a leadership position with the Marshfield Area United Way.

Richard (Rick) Reeves Jr.

Director of Product Development

Rick brings over twenty years of revenue cycle experience from both Third and First party perspectives to his current role as the Director of Product Development for RevCycle, Inc.  

During his tenure with RevCycle, Rick has worked in several capacities including Collections Manager, Business Analysis and Client Services.  In his current position, Rick is responsible for managing the Information Systems Department including our Software Architects and Programmers.  Rick works very closely with our Director of Product Management and Director of Client Services to help set product evolution and direction in order to best meet the needs of our clients and create efficiency for our production staff.

Rick’s varied experience and consultative mindset allows him to provide additional insight as he shares Industry best practices around all processes within the revenue cycle when discussing solutions to our client’s questions or concerns.

Justin Ellenbecker

Director of Information Technology

Justin provides a broad range of Information Technology related skills to RevCycle that he has gained from his 15 years of experience in the IT arena.  During his tenure with RevCycle, he has worked both as a day-to-day IT services provider, systems engineer and Manager of the IT Department.  This multi-level experience allows Justin to understand first-hand RevCycle's IT challenges and provide the best possible solutions for both RevCycle and our clients. 

In his 7 years with RevCycle, Justin has been responsible for building the IT infrastructure for our organization with a focus on driving increases in internal efficiencies.

Justin’s dedication to all things computer related keeps him well versed on the current technology trends as well as new technologies on the horizon.  He is an important resource to our clients, sharing his knowledge of designing ways to stream line data transfer processes while increasing focus on data security.  

In his spare time, Justin can still be found working with all things computer when not covering the infield for his softball team.