Job description

Are you looking for a new and rewarding career opportunity with a stable company? RevCycle located in Marshfield Wisconsin has been in business for over 30 years with an average staff tenure of 7 years. At RevCycle we have a culture of building the best company by being the best and that starts with our employees. We are tireless in our pursuit of client satisfaction and have a commitment to the highest quality products, services, people, and processes. We have built strong partnerships with our clients and are committed to helping their patients by providing excellent customer service with win-win outcomes.

What you will do as a Customer Service Representative:

Are you looking for a new and rewarding career opportunity with a stable company? RevCycle is excited to offer this WORK FROM HOME or in office Billing Based Customer Service Representative position. This is a fast paced and rewarding customer service position with no experience necessary and offers a great on the job training program. Do you think you have excellent communication skills and the ability to multitask? Then this position is for you! Our representatives work in a call center setting assisting patients with their outstanding medical bill balances. This position is responsible for a handling billing and insurance questions and concerns, also taking patient payments and discussing payment options. While providing excellent customer service.

What we’re looking for:

· A passion and commitment to high quality customer service

· Excellent phone-based communication skills

· Prior work experience in a call center or healthcare customer service setting is helpful but not required

· An ability to multitask and have basic office professional computer skills using Microsoft suite (Outlook and Teams), data entry, video conferencing.

What we’re excited to offer you:

· Work from Home Capability (must live in Wisconsin)

· Remote Training

· A competitive hourly wage starting at $15.00-$18.00/hour based on experience or past healthcare customer service experience.

· Access to employer sponsored health, dental and short-term disability, and life insurance benefits

· 401K Retirement Plan

· A set schedule with no nights and weekends

· Generous PTO (3 weeks per year) and make-up time benefits after 60 days

Job Type: Full-time

Pay: $15.00 – $18.00 per hour

COVID-19 considerations:
Social distancing in place
Additional cleaning and sanitizing measures in place